Drury Inn & Suites Houston Galleria

It was very nice and clean the staff was friendly

The hotel staff, from the front desk clerk to the maids,to the bartenders, all were as friendly as can be! Our favorite part of the stay was definitely the happy hour! My kids LOVED the popcorn and nachos, and my husband and I really appreciated the free drinks!

Nothing!

The customer service was emaculant.

Staff very helpful and informative in all our needs.hotel rooms good and comfortable

Afternoon and morning snacks ans breakfast are awesome.

Beds are very uncomfortable.

Good location in Galleria area, free breakfast and happy hour, clean rooms

Hospitality, service, breakfast and all the amenities the hotel had to offer.

Loved the free WiFi, parking, breakfast buffet, and evening cocktails and hot snacks. Comfortable bed with lots of pillows. Staff all have positive attitude, friendly, and helpful.

Rooms lack a personal safe and double lock for the door. Bathrooms need a separate vent fan and light. Electronic key cards were troublesome and full of gremlins.

The free breakfast was really great and changed daily. They also put out snacks in the afternoon, and hosted a cocktail hour as well. The room was clean, the staff was very friendly. The indoor/outdoor pool and hot tub were nice too, even though we didn't get to use them much.

I wish hotels like this one had an "adult swim" hour. On all but one night of our stay, the pool and hot tub area were so packed full of kids from traveling sports teams, we couldn't even get in the water.

We liked the central location which was near shopping and great access to highway network. Hot breakfasts were great and especially the 5:30 evening lunch which included free alcoholic drinks.

The wifi on the fifth floor was very weak which needs some attention.

every thing was good we kind of got lost to hotel but we called an the gental man at the front desk help us out till we got the hotel by staying on the line giving us directions to hotel

the smell on pillow but front desk took care of it right away

Very friendly staff, somewhat eclectically-styled and clean facilities, nice rooms. The breakfast was good and the dinner was kinda "meh", but it was free the days I was there! Wedding party in the other rooms kept my friends up all night with noise but they were credited with a free night so it was well handled.

Breakfeast was better than expected and rooms very comfortable.

The desk person was very nice. He took the time to recommend a place for dinner and assisted me with contacting them and providing directions. Free wifi and lots of cable channels The room was average, but comfortable and clean.

I tripped on the molding going into one of the elevators, so they should fix that.

* Proximity, location * Familiar and comforting area * Good weekend rate * Good amount of space in breakfast area * Young people who were loud all night were asked to leave (Yea!)

1. Towels really need to be replaced & upgraded. 2. Pillows are not firm 3. Need another elevator